Coming from a technology background myself, when I heard the term “operating system”, I would immediately jump to an operating system along the lines of software like Windows or Mac, which is some respects is not that far off.
Benefits of a Franchise
Franchise? We are talking about entrepreneurs and doing things our own way, right?
Yes, but I want to stop and look at one of the key features of a franchise business that we tend to miss when we are doing things our own way. One of the key benefits of signing up to be a franchisee is that the franchise company provides you with a blueprint – the “how” of running your business.
This is the “operating system” of a business – the way a company gets “stuff” done. It is made up of things like the structure of your business and the principles, practices, and your “way” of doing business.
This means that every business has an operating system. It may have a name, or it may simply be and accidental collection of stuff that you have fallen into over time to make the “your business” way of doing things.
Multiple Operating Systems?
If everybody in your organization is doing things their own way, how productive would that be? For example, if you have three different project managers, each with their own project management philosophy, then any time an employee moves from one team to another, they have to start over learning a new way of doing things instead of jumping in and helping the customer.
Having multiple ways of doing things simply leads to more complexity which turns into more confusion and frustration for your team. Simply put, for the sake of your company and your ability to scale, you define a single way of of doing things and ensure everybody is on the same page.
Doesn’t That Limit Creativity?
One common concern when talking about structure with entrepreneurial organizations is “is this going to stifle creativity in the business?”
This is one of those questions where you really must take a leap and trust the process. The reality here is that despite the initial reaction, having this kind of structure in place actually promotes creativity.
If you go back to the computer operating system, it is simply the foundation of what happens on the computer. There are many other programs that build on top of the functionality of the operating system which actually provides more stability that just operating with an anything goes type mindset.
So Which Operating System?
There are many great systems out there by many of the big names in entrepreneurial business development and from my experience, there is not really one perfect one.
So where does that leave you? What if you did not have to pick one? What if you were able to take the tools, disciplines, and philosophies from different systems that fit your business and put together your way of doing things?
If this sounds interesting, lets chat!