The ability of your product development business to grow and scale is directly dependent on the infrastructure you have in place to support that growth.
The startup phase of your company was an exciting time, especially when you began to get traction and developed a loyal following for the product you are so passionate about creating. Many companies skip over the typical “growing pains” during those first few years because they are running on sheer adrenaline, making the most of the resources they have, and solving problems on an ad-hoc basis so that they can keep moving forward.
Business is fun … until the cracks begin to appear
However, as the business grows, there comes a point when the growth of the company outpaces the build-as-you-go infrastructure and cracks start to appear. The sales team is still flying, but ‘us’ vs. ‘them’ issues start to develop because what they promised the customer is not being delivered by operations. Custom orders that were easy in early days now are getting delayed in bottlenecks, customer issues are dropping in the gap leading to both up-happy customers and friction within your team, and planning and forecasting become more guess work that numbers based.
Functional or falling apart?
At this point, the CEO finds themselves walking a knife’s edge between functional and falling apart daily with the business, which creates a huge amount of pressure when trying to guide the company and maintain the desired growth trajectory.
While the clients we work with and the projects we face vary greatly, the underlying challenges tend to be similar. Over time, we have developed our own standard, time tested process with our approach to new projects which works to address the concerns of our clients.
A Simple Process, Generating Big Results
Step 1: The 90 Minute Meeting
Step 2: Getting Focused
Step 3: Building the Vision
Based upon this clarified (or newly defined) vision, we will move on to clarify your marketing strategy, your long-term picture, your 1-Year Plan and your priorities for the next 90 days.
Step 4: Achieving Traction
Then, on an annual basis, we will meet for two days to work on the health of the team, update the vision, and plan for the next year and next quarter.
Our objective is not to embed ourselves into your business to make you dependent upon us. Our goal is to teach and coach your team to the point where they are capable to continue forward on their own.
Ready to Get Started?
The most dangerous phrase in the language is ...
we've always done it this way
- Rear Admiral Grace Hopper -
Don't just take our word for it, see what others are saying …
I have had the pleasure of working closely with Jeff for nearly six years, on several projects, and several fronts. As a colleague, Jeff consistently brings a grounded perspective and can simplify and articulate complex projects to allow for meaningful collaboration. Jeff embodies the unique ability to lead, inspire, and unite the members of his team.
I have worked with Jeff for several years. He is always available, professional and equipped with ideas on how to address my concerns or implement my ideas. Jeff has a thorough understanding of our IT systems and leads projects intended to improve and expand our online platforms.
We have worked with Jeff for 2 years now as a consultant. He has a unique combination of business insight, communication capabilities and technical skills that have been instrumental in the success of our project. The only hesitation I have in writing a factual, glowing recommendation (which is deserved) is I want to ensure he's available for us when we need him - :).
I have known Jeff for nearly 10 years now. He is a man of integrity with a strong work ethic and attention to detail. He's intelligent, patient and customer-focused. I would highly recommend his services to anyone committed to a high quality solution.
I have known Jeff personally for several years and know him to be a man of integrity and honor. He is loyal, trustworthy, and focused on always doing the right thing. I would not hesitate to engage Jeff and his company should the need ever arise.